Shipping Policy
This Shipping Policy formulates unified standardized logistics and delivery rules for all sunglasses orders on our online store, applying equally to all domestic and international individual and retail customers. This policy covers complete order processing cycles, professional eyewear packaging specifications, optional shipping methods, estimated delivery timeframes, real-time tracking services, and clear liability division standards. By completing payment and confirming any product purchase on this platform, all users fully acknowledge and agree to abide by all terms of this policy, which serves as the official basis for all logistics service execution and abnormal order handling.
All valid orders enter formal systematic processing within one to three business days after successful payment verification. The complete processing workflow includes order information confirmation, product lens clarity inspection, frame structure detection, accessory collation, and professional shockproof packaging. As precise optical accessories, all sunglasses are equipped with exclusive protective packaging including soft lens cloth, dust-proof storage bags, and hard compression-resistant boxes to prevent lens scratches, frame extrusion deformation, paint peeling, and structural damage during long-distance transportation and transshipment. Orders submitted on weekends, statutory public holidays, and peak seasonal shopping periods will be processed in chronological order on the first working day to ensure packaging precision and shipment quality.
We provide diversified classified shipping solutions to adapt to different customer timeliness and regional demands, including standard shipping, expedited shipping, and global cross-border shipping services. Standard shipping applies to most regional orders with stable logistics networks, with an estimated delivery period of five to twelve business days, suitable for conventional daily eyewear procurement. Expedited shipping offers priority processing and fast transit services for urgent travel and matching needs, supporting delivery within two to five business days in eligible regions with additional service fees. International shipping takes ten to twenty-five business days, with actual delivery progress affected by destination customs clearance policies, local logistics efficiency, and regional transportation restrictions.
After the order is successfully dispatched, an exclusive real-time tracking number will be automatically generated for customers to monitor the entire package transportation process. We undertake full responsibility for lens scratches, frame deformation, missing accessories, and packaging damage caused by pre-shipment packaging defects and warehouse operational negligence. We are not liable for delivery delays, package stagnation, or delivery failures caused by uncontrollable external factors including extreme weather, natural disasters, regional logistics suspension, customs detention, incorrect customer-provided receiving information, and remote area service restrictions. We reserve the right to adjust shipping fees, service coverage, and processing rules without prior notice, and all updated terms will take effect immediately after official website publication.